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  • What if there is a mistake with my order or it is damaged upon receiving?
    We take these matters very seriously so if there’s any mistakes or questions concerning your order, please email us at
  • How will I know when my order is ready for pick-up?
    If placed Tuesday- Thursday, expect your order to be ready within 24 hours after online purchase. Please pick up items no later than 2-4 weeks after purchased.
  • When will my order ship?
    We ship all orders on Tuesdays and Thursdays. If you place an order over the weekend, your order will be shipped the following Tuesday.
  • Do you have a store I could pick-up at?
    Yes. We currently offer local store pick-up during normal business hours at our storefront. We are open Tuesday through Friday 10-6 and open Saturday 10-4. We are located at 111 Scott Street Tellico Plains, TN 37385.
  • How much is shipping?
    We currently charge $9.25 for flat rate shipping. All orders over $150 will receive free shipping. Shipping fluctuates but we assure you we strive to offer the lowest shipping we can.
  • Do you accept returns or refunds?
    Yes, we accept returns up to ONE week upon placed order IN-STORE. If you had your order shipped and need to return it, please email us at
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